Frequently Asked Questions About Moving in Fresno, CA

You can track your move in real time through our easy-to-use Client Portal. You’ll see your appointment status, access all your moving documents, and chat directly with our team 24/7. We’ll also send you important updates and notifications, so you’re always in the loop.

For safety reasons, we cannot transport hazardous materials such as chemicals, flammable liquids, or perishable items. Please check our guidelines for a full list of restricted items.

You can request an estimate by filling out our online form or contacting us directly. We provide a detailed quote after evaluating your moving needs and preferences.

Yes, we offer a variety of packing materials, including boxes, bubble wrap, and tape. We can deliver them directly to your doorstep for your convenience.

We understand that plans change. If you need to cancel or reschedule, please notify us as soon as possible. Our cancellation policy will apply depending on the notice period.

While we do not operate a full storage facility, we can assist with short-term storage solutions if needed. Please contact us to discuss your specific requirements.

Yes, we have experience with large items such as pianos, artwork, and antiques. Please let us know in advance so we can plan accordingly and provide the proper equipment.

If you opt for Full Value Protection, your belongings are covered. In the case of damages, we will work with you to resolve the issue according to our policy.

We provide a checklist to guide you through the process. Generally, you should ensure all items are packed (unless you've selected our packing services), furniture is disassembled, and fragile items are properly secured.

Yes, we offer full value protection for your belongings. We charge 6% of the declared value for this service. It's an optional service to ensure your items are fully covered during transit.

Our pricing is based on the services you select. We charge an hourly rate for labor, truck rental, and fuel costs. Additional charges may apply for stairs, extra stops, or if an overnight stay is

We recommend booking your move at least 2-3 weeks in advance to ensure we can accommodate your preferred date. During peak seasons (spring and summer), earlier booking is advisable.

For our Basic Moving Package, customers are responsible for packing their own items. However, our Premium and White Glove packages include packing services to ensure your belongings are securely packed for transport.

We provide a range of moving services, including local and long-distance moves, packing and unpacking, junk removal, and specialty moving services. We offer three main service packages: Basic, Premium, and White Glove.